Privacy Policy

Last Updated: August 14, 2026

This Privacy Policy describes how The Concrete King ("Company", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. By accessing or using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

You may voluntarily provide your name, email address, phone number, message, text-message consent, or project details when you submit a contact form, request a quote, or contact us by email or phone. We may also collect limited technical information such as IP address, browser and device information, page paths, the referring site's origin, approved campaign parameters, and visit dates and times for security, lead attribution, and website analytics. First-touch lead attribution is retained in browser storage for up to 90 days.

2. How We Use Your Information

We use collected information to respond to enquiries and quote requests, communicate about services, provide customer support, improve the website and services, and prevent fraud or misuse. We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share information with trusted service providers that help operate the website or business, when required by law or legal process, or to protect rights, safety, or property. Website infrastructure and spam protection are provided through Cloudflare, lead emails are delivered through MailerSend, and website analytics are processed through Google Analytics when analytics is configured on the production site. These providers process information under their own service and privacy terms.

4. Cookies and Tracking Technologies

The website uses necessary storage for security, form protection, and minimized first-touch lead attribution. Google Analytics may use cookies or similar technologies to measure aggregate website use on the production site. You can clear browser storage and use browser or device controls to manage cookies and tracking.

5. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or misuse. No method of internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

6. Third-Party Links

The website may contain third-party links. We are not responsible for those websites' content or privacy practices and encourage visitors to review their privacy policies.

7. Your Privacy Rights

Depending on applicable law, you may request access to personal data, correction of inaccurate information, deletion of personal data, or withdrawal of consent for processing. Contact us to exercise these rights.

8. Children's Privacy

The website and services are not directed to individuals under 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy. Updates will be posted here with a revised "Last Updated" date.

10. Contact Us

Phone: 604-305-3255

Email: info@theconcreteking.ca